Features/AI Agents

AI Agents

Autonomous intelligence that works while you sleep

Deploy AI agents that monitor feedback streams 24/7, alert you to critical issues in real-time, and deliver executive-level summaries to your inbox automatically.

Key Benefits

Proactive detection of critical incidents
Instant Slack/Teams notifications
Automated executive briefings

Features included

Real-time Alert Agents

Don't wait for the weekly report. Our Alert Agents monitor incoming streams 24/7. When a critical issue spikes, a VIP customer churn risk is detected, or a competitor is mentioned, the agent instantly posts a synthesized alert to Slack or Teams. Your team reacts in minutes, not days.

Proactive detection of critical incidents
Instant notification via Slack/Teams integration
Reduce time-to-resolution for urgent issues

Summarizer Agents

Keep the entire organization pulsing with customer truth. Summarizer Agents generate weekly or monthly digests that distill thousands of interactions into key takeaways: top wins, rising complaints, and strategic opportunities. Curated for leadership, these summaries ensure no one is out of touch with the user.

Automated executive briefings on customer health
Distill 10,000+ interactions into 5-minute reads
Keep cross-functional teams aligned on priorities


Ready to get started?

Transform your customer feedback into strategic product decisions with Magic Insights.

Start for free