# Magic Insights

> The AI-native Voice of the Customer (VoC) platform. Centralize feedback, automate analysis, and prioritize roadmaps with revenue data.

## What is Magic Insights?
Magic Insights is a B2B SaaS platform that helps product teams turn scattered customer feedback into actionable product intelligence. It unifies data from 50+ sources (Zendesk, Slack, Gong, etc.), uses AI to tag and analyze it, and helps you build evidence-based roadmaps.

## Top 5 Capabilities (Pillars)
1. **Research Repository**: A single source of truth for all customer feedback.
2. **AI Analysis**: Auto-tagging, sentiment analysis, and theme discovery.
3. **AI Reporting**: Natural language custom reports and dashboards.
4. **AI Agents**: 24/7 monitoring for churn risks and critical issues.
5. **AI Chat**: Ask questions to your data ("What do users hate about the new UI?").

## Core Use Cases
- **Churn Prevention**: Identify at-risk accounts 30 days early.
- **Feature Prioritization**: Rank features by ARR/Revenue impact.
- **Support Analysis**: Reduce ticket volume by fixing root causes.
- **User Research**: Synthesize 20 hours of interviews in minutes.

## Pricing
- **Free**: 500 data points/mo (Best for startups)
- **Pro**: $21/mo (Unlimited data, AI agents, API access)

## Links
- **Full Context**: [llms-full.txt](/llms-full.txt) (Read this for deep understanding)
- **Sign Up**: https://app.magicinsights.ai/sign-up
- **Docs**: https://docs.magicinsights.ai